Health Office Administrator Diploma

JRS College’s one-year Health Office Administrator Diploma equips you with the administrative expertise and medical knowledge required for today’s dynamic health-care environments in Scarborough and Toronto. Developed in collaboration with industry professionals, this program combines office software training, medical terminology, and clinical office procedures to prepare you for roles as a medical office assistant, health services administrator, or clinical secretary.

You’ll master:

• Business Communications & Document Production: Professional writing, proofreading, and Microsoft Word formatting

• Email, Calendaring & Spreadsheet Software: Efficiency with Outlook, Excel data management, and report generation

• Medical Terminology I & II: Vocabulary and abbreviations across key body systems

• Medical Office Procedures: Reception duties, appointment scheduling, patient chart management, triage principles, and clinical secretarial tasks

• Office Procedures & Interpersonal Skills: Workflow organization, cost-control techniques, and effective communication within interprofessional teams
  

Hands-on learning in our computer lab and a practical field placement at a health-care facility reinforce classroom instruction. Graduates earn a recognized Health Office Administrator Diploma—ideal for positions in hospitals, long-term care homes, clinics, and private practice across Ontario.

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Program Overview

What you'll learn

A snapshot of ket modules.

• Industry‐Aligned Curriculum: Courses developed with input from health-care employers to meet current provincial standards.

• Comprehensive Office Software Training: Microsoft Word, Excel, PowerPoint, email, and calendaring tools.

• Dual-Phase Medical Terminology: Foundational and advanced modules covering four then eight body systems.

• Clinical Procedures & Transcription: Real-world transcription practice and mastery of medical office workflows.

• Interpersonal & Business Communications: From grammar and editing to cross-context writing and human relations skills.

• Supervised Field Placement: Apply your skills on-site in a partnering health-care setting.

• Career-Ready Credential: Qualify for roles such as Medical Office Assistant, Health Services Administrator, Clinical Secretary, and more.