Community Service Worker Diploma

Gain practical skills in counseling, advocacy, and program planning to support diverse populations as a Community Service Worker.

The one-year Community Service Worker Diploma trains you to support individuals and families across community agencies, residential homes, and mental health settings. You’ll start with foundational courses in Sociology and Interpersonal Communication, then build advanced skills in Anti-Oppressive Practice and Supportive Counselling. Through Service Coordination & Advocacy, you’ll learn to develop client-centered care plans, navigate social welfare policies, and facilitate access to resources. A supervised Field Practicum in a partnering agency lets you apply trauma-informed, strength-based approaches in real-world scenarios, preparing you for roles such as Community Support Worker or Case Manager Assistant.

Real-World Software Training: QuickBooks, Simply Accounting, and AccPac for both accounting and payroll tasks.
Financial Reporting Expertise: From journal entries to advanced cash-flow analysis and ratio interpretation.
Comprehensive Payroll Compliance: Deep dive into federal/provincial legislation, ROI preparation, and remittance calculations.
Business Math Mastery: Practical application of interest formulas, currency conversions, and cost-volume-profit analysis.
HR & Organizational Dynamics: Recruitment, compensation, employee rights, and case-study-driven behavioural strategies.
Systems & Data Analysis: Hands-on spreadsheet and database exercises for automated reporting and strategic insights.
Career-Ready Practicum: 125 hours in a live payroll environment to apply compliance knowledge and software skills.